AI Support Agent (Work in progress)

An intelligent customer support chatbot trained on thousands of corporate documents using an advanced RAG architecture.

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Work in progress

This project is currently under active development. Complete case study and live links will be available soon.

✕The Problem

Support tickets were overwhelming the human team, and responses to common queries were slow and inconsistent.

✓The Solution

Deployed a custom Retrieval-Augmented Generation (RAG) system using OpenAI models, significantly reducing ticket volume and improving response accuracy.